Job Description

Section is an AI transformation company that helps organizations get real value from generative AI. AI-powered workforces will have a sustained competitive advantage over the next decade, but most of the workforce is unprepared. We help organizations plan their AI transformation, upskill their workforce, and integrate AI into their workflows and business processes – all with the goal of driving real productivity gains and ROI. Our goal is to bring a million workers into the “AI class” by 2026.

As part of our growth, we are looking for AI Workflow Redesigners to help clients vet and choose high-impact workflows that warrant total redesign with AI and then execute and implement those redesigns by building agentic workflows that leverage LLMs, Zapier, n8n, and other similar tools.

In this role, you’ll need interviewing chops to deeply understand existing workflows and the end state/ output required, building skills to prototype in tools such as GPT, Gemini, Copilot, Zapier, n8n, and more, and the strategic chops to identify pilot success metrics and assess the ROI needed to justify these investments.

You’ll need to work “high-low” advising senior clients while also building solutions. It goes without saying, but you MUST be an AI builder yourself – we want to hear about the custom GPTs and automations you’ve built, your experience testing new vibe coding solutions, and other similar experiences.

In 3 years, we believe every organization will have AI Workflow Redesigners inside their teams – this is an opportunity to pioneer this role with a range of clients across industries and functions.

What you’ll do

• Serve as the lead workflow redesigner for clients that purchase workflow redesign services

• Host workshops with clients to identify potential workflows ripe for AI redesign

• Interview employees to deeply understand existing workflows, pain points, and output requirements

• Build provisional business cases to assess the potential ROI and success metrics of a workflow redesign

• Build pilot plans for workflow redesigns including the minimum viable solution required, target success metrics, timeframe, and scope of employees included

• Create AI workflow maps that define human vs. AI roles in the redesigned workflow

• Build agentic workflow prototypes in using platforms like GPT, Gemini, Copilot Studio, Zapier, n8n, and more that automate portions of new AI workflows

• Train employees on the new tools and workflows you’ve redesigned and help them troubleshoot challenges or problems

• Measure and communicate the results of your programs to clients

Who you are

• AI builder: You’re constantly building your own AI prototypes either for yourself or clients and have significant experience with at least some of the platforms mentioned above; you’re also always the first to find and test new solutions in this space

• Napkin math: You can quickly think through the potential ROI of new workflows, asking the right questions to get to current time, cost, and quality metrics and identifying what level of return would justify the level of investment needed

• Direct communicator: You’ll sometimes be telling clients “we built this prototype, and it didn’t work – we can’t get to the level of quality needed with this budget/tool set/resources” – so you need to be confident making these calls and clear in your communication

• High-Low: You’ll thrive in an environment where you have to help senior leaders think about justifying ROI and build your own AI solutions

• Results-oriented: You’ll be relentless and creative in measuring the success of your new workflows, and how you communicate that ROI (or not) to your clients

• BONUS: You’ve actually redesigned workflows for your own company or your own clients

Compensation

Salary: $150-180K OTE based on experience

Who we are

Section is the smartest, fastest, most cost-efficient partner for organizations to build AI-powered workforces. We help companies achieve 75%+ AI adoption and millions in ROI through our comprehensive product suite including ProfAI (AI-powered coaching), AI Academy (live and on-demand training), and advisory services for workforce transformation.

We're backed by leading investors and serve Fortune 100 companies including Unilever, IBM, Nike, Adobe and Autodesk. Join us in shaping the future of work through AI education and transformation.

Section is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, gender, age, religion, sexual orientation, or disability status. All employment is decided on the basis of qualifications, merit, and business need. We encourage candidates of underrepresented backgrounds to apply.