Operations Support Associate
HireArt
Operations, Customer Service
Irving, TX, USA
USD 19-19 / hour
Posted on Feb 6, 2026
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Operations Support Associate
The World's Fastest-Growing Rideshare Company
Part time
Location
Irving, TX, United States
Work environment
In-person
Expected pay amount
19.00 USD Per Hour
Schedule
Mon, Tue, Thu, and Fri 8:30AM - 4:00PM | Off on Wed
Assignment length
8 week contract
Job description
HireArt is helping our client find an Operations Support Associate to join its designated market team.
In this role, you’ll provide on-site operational support at the assigned facility, ensuring efficient customer service and vehicle readiness.
The ideal candidate is motivated, organized, and comfortable delivering hands-on support in a fast-paced environment.
What you'll do:
Customer Service and Vehicle Processing:
In this role, you’ll provide on-site operational support at the assigned facility, ensuring efficient customer service and vehicle readiness.
The ideal candidate is motivated, organized, and comfortable delivering hands-on support in a fast-paced environment.
What you'll do:
Customer Service and Vehicle Processing:
- Assist customers with the rental process, including check-in, vehicle assignment, and rental return.
- Prepare rental vehicles for drivers, including fueling, cleaning, installing telematics and license plates, and conducting vehicle inspections.
- Manage and organize vehicle compliance documents.
Operational Support:
- Organize the vehicle lot and coordinate vehicle transportation.
- Complete daily rental operations tasks.
- Report vehicle issues, program challenges, and bugs to the designated point of contact.
Standards and Communication:
- Maintain the company’s service standards when interacting with drivers.
- Communicate effectively with on-site staff and remote support teams.
- Provide clear, concise updates and maintain accurate documentation.
Requirements
- 1+ year of experience in an in-person customer service role (e.g., retail, technical support, hospitality)
- Valid, unrestricted driver's license; satisfactory driving record; and insurable under the company’s policy
- Familiarity with the local market area
- Demonstrated ability to provide excellent customer service and resolve problems effectively
- Strong verbal and written communication skills
- Proven ability to maintain patience, de-escalate situations, and work effectively in a team
- Ability to follow instructions and work independently
- Ability to handle prolonged standing and walking
Commitment: This is a part-time, 8-week contract (with the possibility of extension) position staffed via HireArt. This role is onsite and available to candidates local to the Irving, TX area.
HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.
Job description
HireArt is helping our client find an Operations Support Associate to join its designated market team.
In this role, you’ll provide on-site operational support at the assigned facility, ensuring efficient customer service and vehicle readiness.
The ideal candidate is motivated, organized, and comfortable delivering hands-on support in a fast-paced environment.
What you'll do:
Customer Service and Vehicle Processing:
In this role, you’ll provide on-site operational support at the assigned facility, ensuring efficient customer service and vehicle readiness.
The ideal candidate is motivated, organized, and comfortable delivering hands-on support in a fast-paced environment.
What you'll do:
Customer Service and Vehicle Processing:
- Assist customers with the rental process, including check-in, vehicle assignment, and rental return.
- Prepare rental vehicles for drivers, including fueling, cleaning, installing telematics and license plates, and conducting vehicle inspections.
- Manage and organize vehicle compliance documents.
Operational Support:
- Organize the vehicle lot and coordinate vehicle transportation.
- Complete daily rental operations tasks.
- Report vehicle issues, program challenges, and bugs to the designated point of contact.
Standards and Communication:
- Maintain the company’s service standards when interacting with drivers.
- Communicate effectively with on-site staff and remote support teams.
- Provide clear, concise updates and maintain accurate documentation.
Requirements
- 1+ year of experience in an in-person customer service role (e.g., retail, technical support, hospitality)
- Valid, unrestricted driver's license; satisfactory driving record; and insurable under the company’s policy
- Familiarity with the local market area
- Demonstrated ability to provide excellent customer service and resolve problems effectively
- Strong verbal and written communication skills
- Proven ability to maintain patience, de-escalate situations, and work effectively in a team
- Ability to follow instructions and work independently
- Ability to handle prolonged standing and walking
Commitment: This is a part-time, 8-week contract (with the possibility of extension) position staffed via HireArt. This role is onsite and available to candidates local to the Irving, TX area.
HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.