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Brand Ambassador

HireArt

HireArt

Marketing & Communications
Phoenix, AZ, USA
USD 22-22 / hour
Posted on Sep 23, 2025

Apply to The World's Fastest-Growing Rideshare Company

Brand Ambassador

The World's Fastest-Growing Rideshare Company

Location

Phoenix, AZ, United States

Work environment

In-person

Expected pay amount

22.00 USD Per Hour

Schedule

10 days on-site

Assignment length

10 day contract

Job description

HireArt is helping A Top Ride-Hailing Company find customer service-oriented individuals that will represent the company as Brand Ambassadors at the Phoenix Suns Home Games at the PHX Arena, Phoenix, AZ 85004.

You will be responsible for being on-site during the following times:
  • Wednesday, October 22, 2025, 4:00 PM - 10:30 PM
  • Wednesday, October 29, 2025, 4:00 PM - 10:30 PM
  • Friday, October 31, 2025, 4:00 PM - 10:30 PM
  • Sunday, November 2, 2025, 3:00 PM - 9:30 PM
  • Thursday, November 6, 2025, 4:00 PM - 10:30 PM
  • Monday, November 10, 2025, 4:00 PM - 10:30 PM
  • Thursday, November 13, 2025, 4:00 PM - 10:30 PM
  • Sunday, November 16, 2025, 3:00 PM - 9:30 PM
  • Friday, November 21, 2025, 4:00 PM - 10:30 PM
  • Sunday, November 23, 2025, 3:00 PM - 9:30 PM

In this role, you will be focused on representing the company brand, guiding riders to the pickup location, signing up new riders, and providing any feedback to the team on rider sentiment.

As a Brand Ambassador, you will:
  • Customer Service:
    • The ultimate people person—quick to create a world-class experience for drivers and riders
    • Cheerful, magnetic personality—a natural helper
    • Direct riders to designated pickup location
    • Promote downloading the company app for new customers
    • Encourage attendees to visit the lounge and use the provided charging stations
    • Hand out free hydration products that will be provided at the lounge
  • Offer basic tech support to riders, including:
    • Downloading the app
    • Restarting the app
    • Guiding them to the ‘Help’ button for additional concerns
  • De-escalate and diffuse tense situations while keeping a cool head for any unexpected interactions

Requirements

  • 1+ years of experience in customer service with the ability to be on your feet throughout your shift
  • A general understanding of the ridesharing industry
  • Accountable self-starter with excellent organizational skills, attention to detail, and problem-solving capabilities
  • Adaptable to fluid environments
  • Strong communication skills

Commitment: This is a 2-day contract position staffed via HireArt. This position will be onsite and available to candidates local to the Phoenix, AZ area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.

Job description

HireArt is helping A Top Ride-Hailing Company find customer service-oriented individuals that will represent the company as Brand Ambassadors at the Phoenix Suns Home Games at the PHX Arena, Phoenix, AZ 85004.

You will be responsible for being on-site during the following times:
  • Wednesday, October 22, 2025, 4:00 PM - 10:30 PM
  • Wednesday, October 29, 2025, 4:00 PM - 10:30 PM
  • Friday, October 31, 2025, 4:00 PM - 10:30 PM
  • Sunday, November 2, 2025, 3:00 PM - 9:30 PM
  • Thursday, November 6, 2025, 4:00 PM - 10:30 PM
  • Monday, November 10, 2025, 4:00 PM - 10:30 PM
  • Thursday, November 13, 2025, 4:00 PM - 10:30 PM
  • Sunday, November 16, 2025, 3:00 PM - 9:30 PM
  • Friday, November 21, 2025, 4:00 PM - 10:30 PM
  • Sunday, November 23, 2025, 3:00 PM - 9:30 PM

In this role, you will be focused on representing the company brand, guiding riders to the pickup location, signing up new riders, and providing any feedback to the team on rider sentiment.

As a Brand Ambassador, you will:
  • Customer Service:
    • The ultimate people person—quick to create a world-class experience for drivers and riders
    • Cheerful, magnetic personality—a natural helper
    • Direct riders to designated pickup location
    • Promote downloading the company app for new customers
    • Encourage attendees to visit the lounge and use the provided charging stations
    • Hand out free hydration products that will be provided at the lounge
  • Offer basic tech support to riders, including:
    • Downloading the app
    • Restarting the app
    • Guiding them to the ‘Help’ button for additional concerns
  • De-escalate and diffuse tense situations while keeping a cool head for any unexpected interactions

Requirements

  • 1+ years of experience in customer service with the ability to be on your feet throughout your shift
  • A general understanding of the ridesharing industry
  • Accountable self-starter with excellent organizational skills, attention to detail, and problem-solving capabilities
  • Adaptable to fluid environments
  • Strong communication skills

Commitment: This is a 2-day contract position staffed via HireArt. This position will be onsite and available to candidates local to the Phoenix, AZ area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.