Support Specialist
HireArt
Customer Service
Austin, TX, USA
USD 20-24 / hour
Posted on Sep 6, 2025
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Support Specialist
AVRide
Full time
Location
Austin, TX, United States
Work environment
In-person
Expected pay amount
20.00 - 24.00 USD Per Hour
Schedule
1st Shift: Mon-Sat 4:00AM to 12:00PM | 2nd shift: Tue-Sun 5:00PM to 1:00AM
Assignment length
1 year contract
Job description
HireArt is helping our client find reliable Support Specialists to join its team to ensure the smooth operation and readiness of a cutting-edge vehicle fleet.
In this role, you’ll support vehicle dispatch, fleet maintenance, and on-road safety, working closely with engineers and operators to keep daily operations running seamlessly.
The ideal candidate is a responsible, detail-oriented professional who enjoys hands-on technical work, thrives in dynamic environments, and communicates clearly with both operators and engineers.
Available Shifts (6-day work week):
First shift: Monday-Saturday, 4:00 AM to 12:00 PM
Second shift: Tuesday-Sunday, 5:00 PM to 1:00 AM
As a Support Specialist, you'll:
In this role, you’ll support vehicle dispatch, fleet maintenance, and on-road safety, working closely with engineers and operators to keep daily operations running seamlessly.
The ideal candidate is a responsible, detail-oriented professional who enjoys hands-on technical work, thrives in dynamic environments, and communicates clearly with both operators and engineers.
Available Shifts (6-day work week):
First shift: Monday-Saturday, 4:00 AM to 12:00 PM
Second shift: Tuesday-Sunday, 5:00 PM to 1:00 AM
As a Support Specialist, you'll:
- Manage vehicle dispatch and return, ensuring each vehicle is ready for operation.
- Perform vehicle startup and shutdown procedures.
- Provide rapid online and on-site support to safety operators.
- Oversee fleet charging to maintain uninterrupted availability.
- Track and confirm timely log uploads.
- Maintain vehicle cleanliness and perform routine in-house service tasks.
- Complete minor technical and repair work to keep the fleet operational.
- Serve as first responder for incidents and on-road support needs.
Requirements
- Valid driver’s license held for at least 3 years
- Skilled at driving various vehicle types with strong road-navigation ability
- Proficient with computers and common software tools
- Effective communicator, able to collaborate with engineers and operators
- Comfortable working in diverse weather conditions and on different road types
- Highly responsible, detail-oriented, and safety-focused
Nice-to-Have:
- Knowledge of vehicle technical aspects and control systems
- Experience working with autonomous vehicles
Benefits:
- Pre-tax commuter benefits
- Employer (HireArt) subsidized Healthcare Benefits
- Flexible Spending Account for healthcare-related costs
- HireArt covers all costs for short- and long-term disability and life insurance
- 401k package
Commitment: This is a full-time, ongoing contract position staffed via HireArt. It will be onsite and available to candidates local to the Austin, TX area.
HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas.
Job description
HireArt is helping our client find reliable Support Specialists to join its team to ensure the smooth operation and readiness of a cutting-edge vehicle fleet.
In this role, you’ll support vehicle dispatch, fleet maintenance, and on-road safety, working closely with engineers and operators to keep daily operations running seamlessly.
The ideal candidate is a responsible, detail-oriented professional who enjoys hands-on technical work, thrives in dynamic environments, and communicates clearly with both operators and engineers.
Available Shifts (6-day work week):
First shift: Monday-Saturday, 4:00 AM to 12:00 PM
Second shift: Tuesday-Sunday, 5:00 PM to 1:00 AM
As a Support Specialist, you'll:
In this role, you’ll support vehicle dispatch, fleet maintenance, and on-road safety, working closely with engineers and operators to keep daily operations running seamlessly.
The ideal candidate is a responsible, detail-oriented professional who enjoys hands-on technical work, thrives in dynamic environments, and communicates clearly with both operators and engineers.
Available Shifts (6-day work week):
First shift: Monday-Saturday, 4:00 AM to 12:00 PM
Second shift: Tuesday-Sunday, 5:00 PM to 1:00 AM
As a Support Specialist, you'll:
- Manage vehicle dispatch and return, ensuring each vehicle is ready for operation.
- Perform vehicle startup and shutdown procedures.
- Provide rapid online and on-site support to safety operators.
- Oversee fleet charging to maintain uninterrupted availability.
- Track and confirm timely log uploads.
- Maintain vehicle cleanliness and perform routine in-house service tasks.
- Complete minor technical and repair work to keep the fleet operational.
- Serve as first responder for incidents and on-road support needs.
Requirements
- Valid driver’s license held for at least 3 years
- Skilled at driving various vehicle types with strong road-navigation ability
- Proficient with computers and common software tools
- Effective communicator, able to collaborate with engineers and operators
- Comfortable working in diverse weather conditions and on different road types
- Highly responsible, detail-oriented, and safety-focused
Nice-to-Have:
- Knowledge of vehicle technical aspects and control systems
- Experience working with autonomous vehicles
Benefits:
- Pre-tax commuter benefits
- Employer (HireArt) subsidized Healthcare Benefits
- Flexible Spending Account for healthcare-related costs
- HireArt covers all costs for short- and long-term disability and life insurance
- 401k package
Commitment: This is a full-time, ongoing contract position staffed via HireArt. It will be onsite and available to candidates local to the Austin, TX area.
HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas.