Brand Ambassador
HireArt
Marketing & Communications
Austin, TX, USA
USD 22-22 / hour
Posted on Aug 30, 2025
Apply to The World's Fastest-Growing Rideshare Company
Brand Ambassador
The World's Fastest-Growing Rideshare Company
Location
Austin, TX, United States
Work environment
In-person
Expected pay amount
22.00 USD Per Hour
Schedule
6 days: Friday, October 3 - Sunday, October 5, 7:00pm-12:00am AND Friday, October 10 - Sunday, October 12, 7:00pm - 12:00am
Assignment length
6 day contract
Job description
HireArt is helping A Top Ride-Hailing Company find customer service-oriented individuals that will represent the company as Brand Ambassadors at the Austin City Limits Music Festival at Zilker Park in Austin, TX.
You will be responsible for being on-site at the following times:
You will be responsible for being on-site at the following times:
- Friday, October 3 - Sunday, October 5, 2025: 7:00 PM - 12:00 AM
- Friday, October 10 - Sunday, October 12, 2025: 7:00 PM - 12:00 AM
In this role, you will be focused on representing the company brand, guiding riders to the pickup location, signing up new riders, and providing any feedback to the team on rider sentiment.
As a Brand Ambassador, you will:
- Customer Service:
- The ultimate people person—quick to create a world-class experience for drivers and riders
- Cheerful, magnetic personality—a natural helper
- Direct riders to designated pickup location
- Promote downloading the company app for new customers
- Encourage attendees to visit the lounge and use the provided charging stations
- Hand out free hydration products that will be provided at the lounge
- Offer basic tech support to riders, including:
- Downloading the app
- Restarting the app
- Guiding them to the ‘Help’ button for additional concerns
- De-escalate and diffuse tense situations while keeping a cool head for any unexpected interactions
Requirements
- 1+ years of experience in customer service with the ability to be on your feet throughout your shift
- A general understanding of the ridesharing industry
- Accountable self-starter with excellent organizational skills, attention to detail, and problem-solving capabilities
- Adaptable to fluid environments
- Strong communication skills
Commitment: This is a 6-day contract position staffed via HireArt. This position will be onsite and available to candidates local to the Austin, TX area.
HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.
Job description
HireArt is helping A Top Ride-Hailing Company find customer service-oriented individuals that will represent the company as Brand Ambassadors at the Austin City Limits Music Festival at Zilker Park in Austin, TX.
You will be responsible for being on-site at the following times:
You will be responsible for being on-site at the following times:
- Friday, October 3 - Sunday, October 5, 2025: 7:00 PM - 12:00 AM
- Friday, October 10 - Sunday, October 12, 2025: 7:00 PM - 12:00 AM
In this role, you will be focused on representing the company brand, guiding riders to the pickup location, signing up new riders, and providing any feedback to the team on rider sentiment.
As a Brand Ambassador, you will:
- Customer Service:
- The ultimate people person—quick to create a world-class experience for drivers and riders
- Cheerful, magnetic personality—a natural helper
- Direct riders to designated pickup location
- Promote downloading the company app for new customers
- Encourage attendees to visit the lounge and use the provided charging stations
- Hand out free hydration products that will be provided at the lounge
- Offer basic tech support to riders, including:
- Downloading the app
- Restarting the app
- Guiding them to the ‘Help’ button for additional concerns
- De-escalate and diffuse tense situations while keeping a cool head for any unexpected interactions
Requirements
- 1+ years of experience in customer service with the ability to be on your feet throughout your shift
- A general understanding of the ridesharing industry
- Accountable self-starter with excellent organizational skills, attention to detail, and problem-solving capabilities
- Adaptable to fluid environments
- Strong communication skills
Commitment: This is a 6-day contract position staffed via HireArt. This position will be onsite and available to candidates local to the Austin, TX area.
HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.