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Service Associate - Base Operations

HireArt

HireArt

Operations
United States · San Francisco, CA, USA
USD 29-29 / hour
Posted 6+ months ago

Apply to An On-demand, Autonomous Ride-hailing Company

Service Associate - Base Operations

An On-demand, Autonomous Ride-hailing Company

Full time

Location

San Francisco, CA, United States

Work environment

In-person

Expected pay amount

29.00 USD Per Hour

Schedule

Sunday-Thursday or Tuesday-Saturday, 2:00PM-10:30PM

Assignment length

Contract

Job description

HireArt is helping an on-demand, autonomous ride-hailing company hire a Service Associate (Base Operations) to support daily fleet operations.

In this role, you'll be responsible for the daily upkeep of the vehicles, with tasks such as cleaning, fueling, and ensuring the test site is organized and presentable for operations.

Within the Base Operations (BaseOps) team, you'll help ensure that vehicles meet regulatory requirements per provided guidance. You'll also support the company's parts team in organizing and transporting spare parts inventory and help its driving team, Alpha Operations, with their operational testing needs.

As a Maintenance Mechanic, your responsibilities include:
  • Primary:
    • Supporting company milestones and optimizing drive operations across multiple locations.
    • Ensure the vehicles, equipment, and workplace are clean and ready for use.
    • Provide logistical support for the movement and storage of vehicles and equipment.
    • Assist with paperwork and documentation related to vehicle readiness.
    • Perform routine charging of our test vehicles and supporting equipment.
    • Execute mission prep procedures, which include, but are not limited to, launching software across several devices per vehicle, verifying SW and HW configurations, deploying SW as appropriate, capturing requested data, and escalating issues as they arise.
    • Support the readiness of spare parts and the associated inventory.
  • Secondary:
    • Provide support with direct ingesting vehicles as well as deploying SW
    • Provide hands-on technical support to the BaseOps technicians (fluid changes, part replacements, wiring checks, etc.).
    • General testing support (e.g., documentation, pre-mission assistance, cone courses, obstacles, traffic control, support vehicle driving).

Requirements

  • 2+ years of work experience
  • Must have a valid driver's license with a clean/excellent driving record
  • Possess a “get it done” attitude and a sense of urgency to resolve problems and tasks
  • Must have the proven ability to problem solve and deliver on high-pressure situations
  • Must have the proven ability to multi-task and manage multiple projects and deliverables
  • Excellent written and verbal communication skills
  • Works well in a team environment

Preferred qualifications:
  • Technical trade school certificate or Associate Degree in automotive repair
  • Proficiency with Jira/Confluence
  • Proficiency with MS Office/Google Suites
  • Experience working in a fast-paced environment

Benefits:
  • Pre-tax commuter benefits
  • Employer (HireArt) subsidized Healthcare Benefits (Eligibility begins 90 days after start date)
  • Flexible Spending Account for healthcare-related costs
  • HireArt covers all costs for short- and long-term disability and life insurance
  • 401k package

Commitment: This is a full-time, ongoing contract position staffed via HireArt. It will be available to candidates who are local to the San Francisco, CA area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.

Job description

HireArt is helping an on-demand, autonomous ride-hailing company hire a Service Associate (Base Operations) to support daily fleet operations.

In this role, you'll be responsible for the daily upkeep of the vehicles, with tasks such as cleaning, fueling, and ensuring the test site is organized and presentable for operations.

Within the Base Operations (BaseOps) team, you'll help ensure that vehicles meet regulatory requirements per provided guidance. You'll also support the company's parts team in organizing and transporting spare parts inventory and help its driving team, Alpha Operations, with their operational testing needs.

As a Maintenance Mechanic, your responsibilities include:
  • Primary:
    • Supporting company milestones and optimizing drive operations across multiple locations.
    • Ensure the vehicles, equipment, and workplace are clean and ready for use.
    • Provide logistical support for the movement and storage of vehicles and equipment.
    • Assist with paperwork and documentation related to vehicle readiness.
    • Perform routine charging of our test vehicles and supporting equipment.
    • Execute mission prep procedures, which include, but are not limited to, launching software across several devices per vehicle, verifying SW and HW configurations, deploying SW as appropriate, capturing requested data, and escalating issues as they arise.
    • Support the readiness of spare parts and the associated inventory.
  • Secondary:
    • Provide support with direct ingesting vehicles as well as deploying SW
    • Provide hands-on technical support to the BaseOps technicians (fluid changes, part replacements, wiring checks, etc.).
    • General testing support (e.g., documentation, pre-mission assistance, cone courses, obstacles, traffic control, support vehicle driving).

Requirements

  • 2+ years of work experience
  • Must have a valid driver's license with a clean/excellent driving record
  • Possess a “get it done” attitude and a sense of urgency to resolve problems and tasks
  • Must have the proven ability to problem solve and deliver on high-pressure situations
  • Must have the proven ability to multi-task and manage multiple projects and deliverables
  • Excellent written and verbal communication skills
  • Works well in a team environment

Preferred qualifications:
  • Technical trade school certificate or Associate Degree in automotive repair
  • Proficiency with Jira/Confluence
  • Proficiency with MS Office/Google Suites
  • Experience working in a fast-paced environment

Benefits:
  • Pre-tax commuter benefits
  • Employer (HireArt) subsidized Healthcare Benefits (Eligibility begins 90 days after start date)
  • Flexible Spending Account for healthcare-related costs
  • HireArt covers all costs for short- and long-term disability and life insurance
  • 401k package

Commitment: This is a full-time, ongoing contract position staffed via HireArt. It will be available to candidates who are local to the San Francisco, CA area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.